Frequently Asked Questions (FAQs)

1. Do you ship worldwide?

Yes! We ship to most countries around the world.

2. Where do you ship from?

We work with trusted suppliers and fulfillment partners in Asia and Europe to ensure fast and reliable shipping.

3. How long does shipping take?

• UK & Europe: 7–14 business days

• USA & Canada: 7–15 business days

• Rest of the world: 10–20 business days

  Shipping times may vary during peak seasons. 

4. What payment methods do you accept?

We accept all major credit/debit cards (Visa, Mastercard, AMEX) and PayPal.

5. Can I change or cancel my order?

Yes, if your order has not been processed yet. Please contact us within 12 hours after purchase at  support@silentnightstore.com  and we’ll do our best to help.

6. Do you offer refunds or returns?

Yes! If your item arrives damaged or defective, we’ll send you a replacement or issue a refund.

7. How can I contact you?

You can email us at: support@silentnightstore.com